How you communicate with your customers - current or potential - says so much about your business.
Make your message clear, understandable and positive, and your customers will know that you care about them. But if that message is garbled, overcomplicated or just plain wrong, then they will lose faith in you.
Let me look at what you write and how you write it. If it can be improved, I'll improve it.
Plus, I can visit your workplace and help coach your writers on how to make their messages memorable.
I specialise in small to medium-size workplaces, companies, charities and clubs, so there's a real personal touch and great value-for-money.
The language you use must be right for the people you're trying to reach.
That's not only about spelling, grammar or punctuation, although they do play a huge part. Do you want to sound formal or approachable? Professional or chummy? Technical or simple? How will you make the best impact and get your message across?
I'll examine what you have already have - both online and offline - report on any issues and recommend improvements.
It's been a while since most of us were in school, and these days it is much quicker to use text-speak and emojis. That doesn't always make the right impression, however.
Do you or any of your employees need a refresher on how to write 'proper' English? Let me come in to your workplace and lead a quick writing course. Nothing long or complicated like your school lessons might have been, just quick, easy and effective. And definitely no homework or detentions.
Do you surf the web but don't have your own website? Unlock the potential of your company with a simple site - like this one. Advertise your business, reach countless more potential customers, and communicate more effectively. It's simple and cost-effective - so let me show you how.
Good writing is always the most effective, no matter whether you are selling, advertising, promoting or reporting.
Want to get a story into the media? Let me use my 15 years of print and broadcast experience to draft a press release that will get noticed when it hits the news editor's inbox.
Need to promote an event to all your followers, subscribers or club members? I'll show you how to write with real impact.
Want to make the headlines on the back pages rather than the front? With my time on the sports desks on-island and in the UK, I know how to get your sports club noticed.